Shipping Policy

Our goal is to provide the best shipping experience. We leverage a Smart Fulfillment Network consisting of dedicated local warehouses and leading logistics networks to deliver our high-efficiency LED bulbs swiftly across Europe and the UK.

🏭 Local Warehouses & Bulk Dispatch

Our Bulk Packs and standard stocks are dispatched directly from our domestic fulfillment centres to ensure maximum reliability, zero hidden customs fees, and localized delivery speed:

🇩🇪 Central Europe Warehouse (Germany) Bremer Str. 43a,
40221 Düsseldorf, NRW, Germany.
🇬🇧 UK Local Warehouse (United Kingdom) Unit 4 Britonwood Trading Estate,
Abercrombie Road, Knowsley, Kirkby,
Liverpool, Merseyside, L33 7YN, UK.

🚀 Maximise Savings: Combine items to reach our Free Shipping Thresholds below and unlock 100% free delivery!

📋 Shipping Zones, Rates & Free Thresholds

(Shipping fees are automatically determined at checkout based on your final order value)

Zone 1: Core Europe & UK (🇩🇪 DE / 🇫🇷 FR / 🇮🇹 IT / 🇪🇸 ES / 🇬🇧 UK) • Transit Time: 1 - 4 Business Days (DE) | 2 - 5 Business Days (UK Local) | 2 - 7 Business Days (FR/IT/ES)
• Shipping Fee: FREE SHIPPING on all orders!
Zone 2: Central & Western Europe • Countries: Austria, Belgium, Czech Rep., Ireland (IE), Luxembourg, Poland (PL), Portugal
• Transit Time: 3 - 10 Business Days
• Shipping Fee: €6.99 (FREE on all orders over €59.00)
Zone 3: Peripheral & Remote Europe • Countries: Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary (HU), Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Sweden
• Transit Time: 3 - 10 Business Days
• Shipping Fee: €11.99 (Orders under €50) | €6.99 (Orders €50 - €88.99) | FREE over €89.00

⚠️ Non-Serviceable Regions: We currently cannot deliver to Albania, Andorra, Belarus, Bosnia & Herzegovina, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, and Vatican City.

🏭 Fast Dispatch

All orders are processed and ready to ship within 24 hours.

🛡️ Delivery Guarantee

Full compensation or reshipment if your order is not received within 30 days.

Not in our Shopify Serviceable Zones?

Please visit our official marketplace stores for global shipping or localized country delivery:

Note: During peak seasons, global supply disruptions, or regional public holidays, delivery times may be slightly extended.